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FTTP CF 1000 Residential

Before ordering, please use our broadband checker to make sure that CityFibre FTTP service is available for your property

CityFibre FTTP is a broadband-only service. No phone service is provided or required. If you are interested in adding phone service, you can add our Hosted VoIP.

Minimum contract term of either 1 or 12 months applies (you can select your preference below). If you complete checkout you are agreeing to your selected minimum contract term, and you will be under obligation to pay. Changing your mind after placing an order may result in cancellation fees if we have already started to work on your order.

We strongly recommend using one of our FRITZ!Box routers, as they’re battle-tested and we know that they work well on our network to get the best possible speeds. Not sure which router to pick? Learn more about our FRITZ!Box routers here. If you use our routers, our support team can also provide extended support for your router even as far as helping you with things such as changing your Wi-Fi settings, configuring port forwarding, and more. If you're planning to use your own router, please be sure to thoroughly read our FAQs first.

Please correct the following errors before continuing:

Choose Billing Cycle

Configurable Options

Contract Term
12 Months (Free install)
1 Month + £55.00 Setup Fee

Router
I don't need a router (for advanced users only -- you will require your own compatible router)
FRITZ!Box 7530 AX + £90.00 Setup Fee
FRITZ!Box 7690 + £180.00 Setup Fee

IPv4 Addresses

IPv6 Addresses

Wi-Fi repeaters (optional)

x FRITZ!Repeater 3000 AX + £100.00 Setup Fee

DECT phone handsets (optional)

x FRITZ!Fon C6 + £65.00 Setup Fee

Additional Information
(required fields are marked with *)

Previous Provider If you're switching from another ISP, we need to know who they are so we can tell them you're switching to File Sanctuary. Leave this blank if you're ordering a brand new connection and are not switching an existing connection.

Previous Provider Account Number If you're switching from another ISP, we need your account number with the previous ISP so we can help them identify your account. Leave this blank if you're ordering a brand new connection and are not switching an existing connection.

Installation First Line of Address * Please tell us where you want the broadband to be installed. If this doesn't exactly match CityFibre's records, we will contact you after you place an order to attempt to clarify the address provided.

Installation Town/City *

Installation Postcode *

Primary On-Site Contact Name * Please provide the name of someone who will be on-site on the installation day.

Primary On-Site Contact Phone * Please ensure these numbers are available on the day of the engineer visit. If CityFibre attempt to ring the numbers on the basis they're unable to locate the premises and are not able to reach the contact listed, CityFibre reserve the right to raise an abortive visit fee at a minimum charge of £100 if an engineer visit is required and you are not reachable.

Primary On-Site Contact Alt Phone We strongly recommend providing a second phone number in case the first number is busy or unreachable to avoid an abortive visit fee.

Secondary On-Site Contact Name If possible, please provide contact details of someone else who will be on-site on the installation day if the primary contact is not available. Providing this will further help reduce the chance of an abortive visit fee.

Secondary On-Site Contact Phone

Secondary On-Site Contact Alt Phone

Hazard Notes Please provide any hazard notes the engineer will need to be aware of (if any), such as "Beware of the dog" or "Builders present"

Have questions? Contact our sales team for assistance. Click here